Data Analytics Market Survey 2020 Question Title * 1. In which industry do you operate? OK Question Title * 2. Which country are you based in? OK Question Title * 3. Who do you report into? CEO CFO CIO/Head of IT CRO/Head of Risk COO CDO/Head of Data Analytics Other (please specify) OK Question Title * 4. How would you describe the phase your data analytics program is in? Defensive focused on data governance, compliance etc. Offensive focused on driving business performance through analytics Transitioning between the two Other (please specify) OK Question Title * 5. Does your organisation have a formalised data strategy? Yes No We're developing one OK Question Title * 6. What is the purpose of your role within the organisation? Centralise data management and provision Implement sustainable data governance practices Formalise and embed the organisation data strategy Drive business performance through advanced analytics Build a data science capability Identify opportunities for AI/intelligence automation Other (please specify) OK Question Title * 7. How would you rank your organisation's data centricity? Data analytics is rarely used to make major decisions across the organisation Data analytics is at the centre of every major decision across the organisation Data analytics is rarely used to make major decisions across the organisation Data analytics is at the centre of every major decision across the organisation OK Question Title * 8. What are the major challenges you face in building a data centric organisation? Lack of board/leadership buy-in and sponsorship Breaking down data silos and encouraging data sharing/centralisation No clear and organisation wide data strategy Lack of organisational understanding of the value of data analytics Access to high volumes of good quality data Other (please specify) OK Question Title * 9. What are the key objectives of data analytics in your organisation? Improving customer experience Regulatory compliance through data governance and management Gaining a deeper understanding of customers Reducing operational costs across the business Improving operational efficiencies Reducing churn Increasing revenue and market share Other (please specify) OK Question Title * 10. What is the current state of your AI investments? We have no plans yet but want to learn more Conducting feasibility studies Early implementation We're not looking at AI Pre-deployment We've deployed AI in several areas of the business OK Question Title * 11. Who, if anyone, is driving AI deployment in your organisation? CEO CCO COO CIO/CTO IT Data Office No one Other (please specify) OK Question Title * 12. Which technologies/services are you most likely to invest in over the next 12 months? Data Governance/Management Self-Service Analytics Big Data AI/Machine Learning Advanced Analytics Data Virtualisation Information Security Visualisation Management Consulting Data Preparation/Quality Data Integration Cloud Open Source Other (please specify) OK DONE